Customer health & safety guide in VR PIT

  1. Before using VR equipment every customer should read and get know with below regulations for own safety and to avoid potential injuries or discomfort.
  2. In the event of previous occurrence of heart, epilepsy, nervous system or mental illness (like PTSD, anxiety) or physical diseases that can affect an ability to perform safe physical activities, also in pregnancy or age, before using VR equipment it should be consulted with a doctor.
  3. Every customer, who occurred any of above illnesses is obligated to inform VR PIT staff member before starting VR session.
  4. In those cases using VR equipment is not permitted or allowed after agreed conditions and after signing appropriate statements, available for request.
  5. VR equipment should not be used if anyone suffers any serious disease or illness, fatigue, is under influence of alcohol, drugs, medicine or lack of comfort because it might get worse those conditions.

Overall tips and safety precautions

  1. It is mandatory to always use below tips and precautions and utterly keep VR PIT staff advice during VR sessions.
  2. It is essential to keep special caution when using HTC Vive equipment because most of the sessions are performed in standing position.
  3. Games content displayed through VR devices might be very intense, absorbing and very real, also might cause special brain and body reaction. Some of those contents (like violence or excitatory) might cause undesirable effects.
  4. In case of occurrence of any above symptoms you should inform VR PIT staff member and stop session immediately: convulsions, involuntary movements, dizziness, increased heart rate, sudden jumps in blood pressure, loss of consciousness, panic attacks, anxiety attacks, blurred vision, balance disorders, nausea, head or eye aches, motion sickness similar to motion sickness or any other disturbing symptoms.
  5. Symptoms of “post-simulation illness” (including the above) may persist for several hours after the end of the session. If they last too long or get worse, see a doctor immediately.
  6. These symptoms may increase the risk of injury when engaged in activities in the real world – until they disappear, do not drive a car, ride a bicycle and perform other activities that require impeccable balance and coordination and full mental fitness.
  7. Convulsions: Some people (about 1 in 4000) may experience headaches, convulsions, epileptic seizures, loss of consciousness caused by bright flares and patterns. Convulsions are usually encountered in children and adolescents under 20 years of age
  8. Children: Take special care when using VR stations for children under 13 – sessions should be in the presence of a legal guardian. Independent use of equipment by minors is possible only with the written consent of a legal guardian
  9. Radio frequency interference: Devices emit radio waves that can affect the surrounding electronics, including pacemakers. If you have a pacemaker or other medical device implanted, do not use the VR kit without first consulting your doctor.
  10. Injuries: Too intensive use of VR devices, primarily from controllers, may cause muscle or joint injury. If during the game you feel symptoms associated with it such as numbness, tingling, stiffness, you should stop using the equipment and rest.
  11. After putting VR goggles on, the user cannot see the surroundings. Therefore, during the session, unauthorized persons should not enter the VR area, because it may cause injuries.
  12. When using handheld controllers, keep them firmly and do not drop them, which may cause injury or damage to property.
  13. Expressing the will to use the services in the VR PIT is equivalent to the Customer’s statement that he has read the content of the Health and Safety Alert and accepts its terms. He also declares that there are no medical contraindications to using the services offered and is aware of the use of VR devices at his own risk.
  14. VR project is not responsible for any injuries or damage to health and material damage resulting from non-compliance with warnings regarding to the health and safety of the user and service commands. Adult users are fully liable, and in the case of minors, their parents or legal guardians.